Sloomy offers an installation service, should you wish to take advantage of this option then please apply at Checkout.
Our Pillowtop Pocket 1000 Mattress offers the ultimate in pocket sprung comfort with an indulgent pillow top finish. Luxury Damask finishes the layers perfectly.
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Sloomy offers an installation service, should you wish to take advantage of this option then please apply at Checkout.
Indulge in plush comfort with the Pillowtop Pocket 1000 mattress. This premium mattress is designed to provide the utmost cushioning support through the use of innovative materials in its construction. With its indulgent comfort, innovative pocketed coil support system, and exquisitely crafted Damask cover, the Pillowtop Pocket 1000 mattress provides a touch of luxury.
Damask Cover
The pillowtop mattress features an indulgent cover made of Damask fabric for a luxurious finish. Damask covers are breathable to promote airflow and effectively dissipate heat, keeping you comfortable during the night. The luxury blend of softness and style makes it the perfect finishing touch.
Memory foam
The Pillowtop Mattress’ indulgent comfort is its luxurious memory foam layer. This innovative foam conforms precisely to the contours of your body, providing customised support and relieving those tense pressure points.
As you lie down, the memory foam reacts to your body heat, gently moulding to your shape and reducing strain on your muscles and joints. No matter what position you shift to at night, the memory foam adapts to properly align your spine and minimise restless tossing and turning.
Polyester
Polyester is a durable, long-lasting material that maintains its structure and shape over time helping to prevent the mattress from flattening out or losing its plushness. The polyester fibres and fabrics promote breathability, keeping the surface of the mattress cool and comfortable and preventing heat buildup throughout the night.
Dual Pad Cover
The dual pad cover provides an indulgently soft and cushioned layer on top of the mattress for enhanced comfort and support. Designed to be an additional padding layer, the dual pad cover creates a sumptuously plush sleeping surface that you can sink into.
Furthermore, the extra thickness and padding help relieve pressure points by conforming to your body's natural contours, allowing you to fully relax into the mattress. Whilst, the luxurious padding insulates your body and absorbs motion, so you can enjoy an uninterrupted sleep.
1000 Spring Coil System
The Pillowtop mattress, equipped with 1000 individually wrapped innerspring coils, delivers exceptional back support by moulding to the spine's natural curves. The interplay of cushioning comfort layers and these springs create a perfect mix of softness and support. Ideal for quality sleep, night after night. The 1000-pocket spring system supports, reduces motion transfer and provides a responsive feel, every sleep.
| Size: | Width: | Length: |
|---|---|---|
| Small Single Mattress | 2 feet 6 inches / 75cm | 6 feet 3 inches / 190cm |
| Single Mattress | 3 feet / 90cm | 6 feet 3 inches / 190cm |
| Small Double | 4 feet / 120cm | 6 feet 3 inches / 190cm |
| Double Mattress | 4 feet 6 inches / 135cm | 6 feet 3 inches / 190cm |
| King Mattress | 5 feet / 150cm | 6 feet 6 inches / 200cm |
| Super King Mattress | 6 feet / 180cm | 6 feet 6 inches / 200cm |
223 Reviews
4.5 Rating 223 Reviews
My experience with Sloomy has been extremely disappointing from start to finish. The bed ordered via Debenhams for my vulnerable mother-in-law, who suffers from COPD and has limited mobility following a stroke, failed to arrive on the scheduled delivery date with no communication, update, or explanation. We had spent the day preparing for the delivery, including removing her existing bed, only to be left without any bed at all when the delivery failed to turn up. As a result, she was forced to spend the night sleeping on a sofa, causing significant discomfort and distress given her medical conditions. Despite the seriousness of the situation, there was little acknowledgment of the impact this had. When the bed finally arrived the following day, we discovered that the headboard could not be assembled because the required fittings were either missing or defective. What should have been a straightforward resolution turned into a frustrating and prolonged process. Attempts to obtain support have been met with slow responses, with Debenhams and sloomy passignbuck between each other, repeated requests for the same information, and a complete lack of ownership of the issue. We have been repeatedly asked to wait for escalations that never seem to happen, provide photographs multiple times, and start the process over with different agents who appear unaware of previous correspondence. Most concerning has been the apparent lack of urgency despite it being made clear that the customer affected is vulnerable. The combination of a missed delivery, poor communication, an incomplete product, lengthy delays in customer service responses, and failure to resolve the problem promptly has left us with very little confidence in Sloomy's customer care. Overall, this experience has been stressful, frustrating, and wholly unacceptable. I would not expect a vulnerable customer to be treated in this manner, and I hope significant improvements are made to both delivery reliability and after-sales support.
9 days ago
Disgraceful customer service. Non existent
20 days ago
I ordered my sons bed to arrive two days before his birthday, I was pleasantly surprised when I received a text message to say it would actually arrive 6 days before his birthday, delivery was scheduled between 6am and 11am. On the delivery day I was at work and by 2.30pm I received a message saying the delivery van had broken down and they would contact me with an alternative date. Now I can understand that these things happen, what I do not understand and was infuriating was that I must have rang the landline number 20 times and the mobile number used to text me the same amount of times and that no one pciked up or answered the phone. The landline number just rang 5 times and then went dead. The service was shocking and being in limbo worrying if my son would get his bed before his birthday was frustrating. I did eventually get my bed at 6.35am on a bank holiday Monday morning!! I will admit the actual bed is very good quality and I cannot understimate this My advice for this company is that be aware if something goes wrong then you will be annoyed an frustrated
22 days ago
Nice bed, i really like it
1 months ago
Very nice bed, kept me up to date with delivery dates and times, wrong size of head board sent, phoned up, spoke to Rayhaan, he had the new headboard sent out to me within 2/3 days with an apology. Excellent service
3 months ago
Great divan beds at amazing prices. By far the cheapest around but the beds are so luxurious. Customer service was excellent and responded quickly to my queries, would recommend.
3 months ago
Verry good customer service and help from rayhaan, verry patient and understanding. Amazing and outstanding customer service once again which is highly appreciated. Really really helpful thank you !!
3 months ago
Nice Bed and Mattress. Good value for money spent. This should be 5 stars but delivery did not come early
4 months ago
I would strongly advise others to think carefully before ordering from Sloomy. The bed I received was faulty and not fit for use. From the outset, resolving the issue was made unnecessarily difficult. Despite explaining that I am disabled, I was repeatedly asked to repackage and handle a large, broken bed using the original packaging, which was not a reasonable or accessible request. When I asked for communication by email as a reasonable adjustment, this was ignored. I was instead pushed into phone contact, and when I explained I record calls to help manage my disability, the representative refused to continue the conversation. At no point was a fair or practical resolution offered. The overall handling of this issue shows a complete lack of customer care and disregard for accessibility. This has been stressful, upsetting, and entirely avoidable. Based on my experience, I cannot recommend this company.
5 months ago
Appalling Service and are not interested in retaining customers and obviously do not want a business. Placed an order with a specified delivery date to be advised by message that they cannot deliver until a week later than this. No apology and not interested in resolving. Do not use this company
5 months ago
