Here at Sloomy, we have a great customer service team to answer any questions and offer advice when it comes to buying your new bed or mattress. Use our Contact Us form to send us any queries or call the customer service line on 01924 763401

To help assist with common questions, please see below:

FAQ’s

We are a UK manufacturer with all our beds and mattresses being made in the heart of West Yorkshire.

Yes, we now have a new showroom at Unit 25, Mount Street, Bradford, BD4 8TA. Please feel free to drop by during our opening hours and see our product range for yourself, alternatively, all products are shown online. Should you be undecided, our experts will guide you through the selection process to ensure we find you the perfect bed.

When you shop with Sloomy, you are investing in a product that will stand the test of time. Our beds and mattresses are handcrafted by a highly skilled team in our own UK factory. Our skilled workforce uses the very best materials and manufacturing methods to ensure our products are both attractive and versatile. We are proud of our products and offer a 3-year guarantee on everything we sell. Read the full details about this on our warranty & guarantee page.

All our beds and mattresses are made to order and therefore we will indicate a lead time for each product. Generally speaking, you are looking at 3 - 7 days from order date to dispatch. Once dispatched you will receive notification that your goods are in transit to you.

In the unlikely event this should happen please contact us on 01924 763401 or email us at info@sloomy.co.uk to resolve the issue. In some cases we may have to arrange an uplift of products; however, our customer service team will discuss the options with you.

If you need us to install your bed, headboard and mattress on your property, then we are happy to offer an additional service for this, at a fee of £39.99 per delivery. Our trained experts will deliver your new bed to your room, build your new bed, headboard and/or mattress and ensure this is correctly and securely fitted.

We will take all rubbish away, leaving you ready to enjoy your new purchase instantly.

All our headboards are made to UK standard bed sizes. If your bed is a standard UK bed size, you can be confident that our headboards will fit.

129 Reviews

Reviewsio

4.5 Rating 129 Reviews

William Race

Verified Customer

Absolutely fantastic. Great price and service, delivered within days of ordering. Can't fault it. I will definitely order from again in the near future. Love my bed.

4 days ago

Wendy Leamon

Verified Customer

Sloomy provided quick confirmation and updates of delivery. Delivery was great - kept informed of estimated timings and updated if they changed. No fuss and speedy unloading

7 days ago

Cathy Desir

Verified Customer

The guys were pleasant and efficient . Bed very comfortable and excellent price.. I’d definitely recommend your company to my friends and family. Thanks so much.

8 days ago

Isobel Green

Verified Customer

The bed I bought from this company is absolutely beautiful, comfortable and I highly recommend!

8 days ago

Tracy KILBANE

Verified Customer

Friendly attentative staff. Great price on Silk 1000 Mattress. Delivery bang on the time stated. Highly recommend. Well worth a visit

9 days ago

Leah Gilbert

Verified Customer

Bed feet, divan clips and headboard screws were missing from delivery. Had to order bed feet and clips from Amazon so that my son had a bed to sleep in. Sloomy refunded me which was fine. I then asked for headboard screws to be sent to me. It's now been 4 weeks and I still haven't received them and Sloomy won't respond to my emails. I guess I'll need to order them elsewhere and pay for them myself!

13 days ago

Rachel Chronnell

Verified Customer

Installation was disappointing. Felt quite uncomfortable with the gentleman… and then he just left all the wrappings which was not stated . Not the service I expected

18 days ago

CRISTIAN-MIHAI TANASE

Verified Customer

Good bed, price quality, delivery in 8 days !

21 days ago

Gary hodges Hodges

Verified Customer

The service was second to none I was kept informed from day one about delivery I received my bed within 7days from the day I ordered it got a call from a nice 2days in to tell me when it would arrive The delivery driver and mate was really good makes a change to get really got customer service WELL DONE

29 days ago

Anonymous

Verified Customer

Very happy with my purchase I ordered a single and a double excellent delivery and customer service kept up to date with delivery times ?

1 months ago