Here at Sloomy, we have a great customer service team to answer any questions and offer advice when it comes to buying your new bed or mattress. Use our Contact Us form to send us any queries or call the customer service line on 01924 763401

To help assist with common questions, please see below:

FAQ’s

We are a UK manufacturer with all our beds and mattresses being made in the heart of West Yorkshire.

Yes, we now have a new showroom at Unit 25, Mount Street, Bradford, BD4 8TA. Please feel free to drop by during our opening hours and see our product range for yourself, alternatively, all products are shown online. Should you be undecided, our experts will guide you through the selection process to ensure we find you the perfect bed.

When you shop with Sloomy, you are investing in a product that will stand the test of time. Our beds and mattresses are handcrafted by a highly skilled team in our own UK factory. Our skilled workforce uses the very best materials and manufacturing methods to ensure our products are both attractive and versatile. We are proud of our products and offer a 3-year guarantee on everything we sell. Read the full details about this on our warranty & guarantee page.

All our beds and mattresses are made to order and therefore we will indicate a lead time for each product. Generally speaking, you are looking at 3 - 7 days from order date to dispatch. Once dispatched you will receive notification that your goods are in transit to you.

In the unlikely event this should happen please contact us on 01924 763401 or email us at info@sloomy.co.uk to resolve the issue. In some cases we may have to arrange an uplift of products; however, our customer service team will discuss the options with you.

If you need us to install your bed, headboard and mattress on your property, then we are happy to offer an additional service for this, at a fee of £39.99 per delivery. Our trained experts will deliver your new bed to your room, build your new bed, headboard and/or mattress and ensure this is correctly and securely fitted.

We will take all rubbish away, leaving you ready to enjoy your new purchase instantly.

All our headboards are made to UK standard bed sizes. If your bed is a standard UK bed size, you can be confident that our headboards will fit.

140 Reviews

Reviewsio

4.5 Rating 140 Reviews

Sarah Taylor

Verified Customer

Absolutely fantastic service from start to finish. A great price for a quality product, and delivery people give great customer service will definitely use again.

3 months ago

Sheila Patel

Verified Customer

Love my bed but not the company that delivered it

3 months ago

Anonymous

Verified Customer

Very comfortable and beautiful, I love it.It’s a king size bed and Chelsea mattress . Great service and I would recommend Sloomy.

3 months ago

Sandie Green

Verified Customer

Very well made very comfy mattress really happy ?

3 months ago

Janet Scott

Verified Customer

We are really pleased with our new king size bed ,great quality delivered within 3 days,Driver was polite and friendly

4 months ago

Darren Thompson

Verified Customer

The bed is so good ?

4 months ago

Claire Connor

Verified Customer

We absolutely love our new bed! We purchased the alska superking divan bed with the chelsea mattress and we couldn't be happier. The delivery driver Jilal was so great and professional! I'd highly recommend beds from Sloomy :]

5 months ago

Sharon Olney

Verified Customer

I am very happy with my new bed I have already told family members to get their beds from sloomy Ltd

5 months ago

Catherine Lister

Verified Customer

great bed, easy assebley, swift delivery, really nice and helpful delivery driver, and great communication, very happy and would definately recommend

5 months ago

Anonymous

Verified Customer

Bought a kingsize bed just over a week ago,excellent service great quality will definitely use sloomy again.

5 months ago