Here at Sloomy, we have a great customer service team to answer any questions and offer advice when it comes to buying your new bed or mattress. Use our Contact Us form to send us any queries or call the customer service line on 01924 763401

To help assist with common questions, please see below:

FAQ’s

Our products are manufactured in the heart of Bradford, West Yorkshire. Our dedicated team of craftspeople make our beds, mattresses and headboards with premium quality materials which are designed to last many years to come. 

We ensure high quality control and excellent customer service, so you can be sure to trust our products and services.

We have a new showroom located at Unit 25, Mount Street, Bradford, BD4 8TA. We’re open Monday-Friday 9am-5pm, so feel free to drop by and get a feel for our product range in person. 

Here, we have everything from our mattresses, headboards and beds, so you can really get a taste of what you’re buying from us. If you’re unsure, our team can assist you with any questions you may have to help you with the buying process. 

At Sloomy, we put all of our expertise, efforts and care into making our products. That’s why we offer a 3-year guarantee on everything we sell.

Whether it’s a headboard, mattress, bed or the complete set, you can be sure to trust us and our products, as they sustain many years of wear and tear from everyday use. 

Feel free to read the full details about this on our warranty & guarantee page to get a bigger understanding of our policies.

Our beds and mattresses are made to order as we tailor them to your needs and preferences. Usually, we operate on a 3-7 day period from order date to dispatch. 

You will receive a notification from us to let you know that your order is in transit with an ETA. Before placing the order, check the lead times on each product as some differ slightly.

In the unlikely event this should happen please contact us on 01924 763401 or email us at info@sloomy.co.uk to resolve the issue. In some cases we may have to arrange an uplift of products; however, our customer service team will discuss the options with you.

If you need us to install your bed, headboard and mattress on your property, then we are happy to offer an additional service for this, at a fee of £39.99 per delivery. Our trained experts will deliver your new bed to your room, build your new bed, headboard and/or mattress and ensure this is correctly and securely fitted.

We will take all rubbish away, leaving you ready to enjoy your new purchase instantly.

All our headboards are made to UK standard bed sizes. If your bed is a standard UK bed size, you can be confident that our headboards will fit.

We sell a wide variety of mattresses that are available in Single, Small Double, Double, King and Super King, so you can easily choose the right one for your bed size. Let’s take a look at each mattress design and who they may benefit: 

Pocket Sprung Mattresses - Designed with individually enclosed springs that are wrapped in fabric, the pocket sprung mattress has less motion and reduced noise. This is ideal for couples who would like uninterrupted nights’ sleep, as you won’t hear your partner move as much during the night. 

Open Coil Mattresses - These mattresses do not feature individually wrapped springs, making them light weight and easy to manoeuvre. 

Memory Foam Mattresses - Designed with materials that have high viscosity, our memory foam mattress moulds to the contours of your body. So, if you have preferred sleeping positions, a memory foam mattress could be a great option for you. 

When scrolling through our product ranges or visiting our showroom, you’ll also find hybrid mattresses that allow you to get the best of both worlds, such as the pocket sprung memory foam mattress.

If you visit our showroom, you can test them out and see them in person for yourself, you have a good idea of what they’re like before you make a decision. 

We have a selection of various bed frames available to suit your needs, in a variety of fabric finishes and styles. Let’s take a look at what we offer and find out which one is right for you: 

Our Ottoman Beds are designed with a gas-lift system that reveals plenty of storage space under the entire space of the bed. Many of our double beds feature dividers, so you and your partner can separate your belongings on either side, creating an organised and decluttered space that’s psychologically proven to give you an improved night’s sleep.

Alternatively, we offer Divan Beds that are designed with built in drawers where you store a wide variety of everyday items. They’re designed with solid bases that offer plenty of stability and support, for both you and your mattress. 

We also have upholstered beds, designed in plush fabric finishes, a wide range of sizes and a choice of headboard styles. 

To ensure you make the right decision when choosing your bed, we offer a fabric sample service where you can choose up to 5 different samples. You can get a feel for the fabric, colour and style before making a final decision. 

140 Reviews

Reviewsio

4.5 Rating 140 Reviews

Sarah Taylor

Verified Customer

Absolutely fantastic service from start to finish. A great price for a quality product, and delivery people give great customer service will definitely use again.

2 months ago

Sheila Patel

Verified Customer

Love my bed but not the company that delivered it

2 months ago

Anonymous

Verified Customer

Very comfortable and beautiful, I love it.It’s a king size bed and Chelsea mattress . Great service and I would recommend Sloomy.

3 months ago

Sandie Green

Verified Customer

Very well made very comfy mattress really happy ?

3 months ago

Janet Scott

Verified Customer

We are really pleased with our new king size bed ,great quality delivered within 3 days,Driver was polite and friendly

3 months ago

Darren Thompson

Verified Customer

The bed is so good ?

4 months ago

Claire Connor

Verified Customer

We absolutely love our new bed! We purchased the alska superking divan bed with the chelsea mattress and we couldn't be happier. The delivery driver Jilal was so great and professional! I'd highly recommend beds from Sloomy :]

4 months ago

Sharon Olney

Verified Customer

I am very happy with my new bed I have already told family members to get their beds from sloomy Ltd

4 months ago

Catherine Lister

Verified Customer

great bed, easy assebley, swift delivery, really nice and helpful delivery driver, and great communication, very happy and would definately recommend

4 months ago

Anonymous

Verified Customer

Bought a kingsize bed just over a week ago,excellent service great quality will definitely use sloomy again.

5 months ago